Tiki Roofing
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Privacy

Privacy Policy

Effective May 28, 2026

Tiki Roofing Co. ("Tiki Roofing," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to tikiroofing.com and any services we provide.

1. Information we collect

We collect information you give us directly when you fill out a form on our website, book an inspection, request a quote, or contact us by phone, text, or email. This typically includes:

  • Your name
  • Your phone number
  • Your email address
  • The address of the property we're servicing
  • Any details you share about your roof or project

We also collect basic technical information automatically when you visit our website — IP address, browser type, pages viewed, and similar log data — to operate and improve the site.

2. How we use your information

We use the information you share with us to:

  • Contact you about your inspection, quote, or project
  • Schedule, confirm, and follow up on appointments
  • Send transactional SMS messages (booking confirmations, "on the way" notices, quote follow-ups, scheduling reminders)
  • Occasionally send service-related promotional messages (e.g., seasonal inspection offers) to past customers
  • Process payments and warranty claims
  • Comply with legal obligations
  • Improve our website and services

3. SMS / text messaging

When you provide your phone number through a form on our website or verbally consent during a call, you agree to receive SMS messages from Tiki Roofing related to your inquiry, appointment, and project. Message frequency varies — typically up to 5 messages per active inquiry and occasional service-related follow-ups.

Message and data rates may apply. Reply HELP for help. Reply STOP to opt out at any time. Opting out of SMS does not affect any other communication you've requested from us (such as a phone call).

We will never share, sell, or rent your phone number or any information you share with us for SMS messaging to third parties or affiliates for their marketing purposes.

4. How we share information

We do not sell your personal information. We share it only with the service providers we use to run our business, under contracts that require them to protect it:

  • Hosting and infrastructure providers (e.g., Vercel, Supabase)
  • Email delivery providers (e.g., Resend)
  • SMS and voice providers (e.g., Twilio)
  • Payment processors, when applicable
  • Government agencies, when required by law

5. Data security

We use industry-standard technical and organizational safeguards to protect your information. No method of transmission or storage over the internet is 100% secure, but we work to minimize risk and respond promptly to any incident that affects you.

6. Your choices

  • SMS opt-out: reply STOP to any text message.
  • Email opt-out: use the unsubscribe link in any marketing email or email us at info@tikiroofing.com.
  • Account / data access & deletion: email info@tikiroofing.com and we will respond within a reasonable time.

7. Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children under 13.

8. Changes to this policy

We may update this Privacy Policy from time to time. The "Effective" date at the top of this page reflects the most recent update. Material changes will be communicated through the website or by email when appropriate.

9. Contact us

Questions about this Privacy Policy or how we handle your information? Reach out: